If you are not completely satisfied with your purchase for any reason you are entitled to return any or all of the items to us for a full refund or exchange within 15 days of purchasing.
All items returned must be in their original condition with all labels, branding and marketing materials intact. We reserve the right to withhold a refund, credit or exchange for any of items returned to us that are deemed unfit for re-sale.
All returned items remain your responsibility until they arrive back at our warehouse. We recommend that all returns are sent using a traceable service such as Recorded Delivery or via an equivalent service that requires a signature upon delivery.
Please allow 5 workings days from when you are notified of your refund until the money appears in your account.
Please follow the steps below.
Make sure the goods are unworn and in their original condition.
Package up the goods and be sure to include a returns form inside.
Return the parcel to our warehouse (Email us for more details and to request a return form firstname.lastname@example.org) . It’s best to use a trackable service.
When returning any items to us please be sure to include a returns form inside the package so that we know your order number and what you would like us to do.